Administrative Management | |||
Module 01: Introduction to Office Administration | 00:16:00 | ||
Module 02: Skills of an Effective Administrator | 00:17:00 | ||
Module 03: Business Etiquette | 00:21:00 | ||
Module 04: Business Telephone Skills | 00:21:00 | ||
Module 05: Representing Your Boss and Company | 00:36:00 | ||
Module 06: Mail Services and Shipping | 00:27:00 | ||
Module 07: Travel Arrangements | 00:26:00 | ||
Module 08: Organising Meeting and Conferences | 00:27:00 | ||
Module 09: Time Management | 00:37:00 | ||
Module 10: Record Keeping and Filing Systems | 00:30:00 | ||
Module 11: Business Writing Skills | 00:42:00 | ||
Module 12: Organisational Skills | 00:27:00 | ||
Module 13: Communication Skills | 00:27:00 | ||
Module 14: Customer Service | 00:18:00 | ||
Module 15: Effective Planning and Scheduling | 00:48:00 | ||
Module 16: Invoicing/Petty Cash | 00:29:00 | ||
Mock Exam | |||
Mock Exam – Administrative Management | 00:20:00 | ||
Final Exam | |||
Final Exam – Administrative Management | 00:20:00 |
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