Module 01: Introduction | |||
Communication Masterclass Building Strong Relationships Review 1 | 00:05:00 | ||
Module 02: Communication Masterclass Building Strong Relationships | |||
What You Should Know About Communication | 00:04:00 | ||
Understanding Your Natural Behavioral and Communication Style | 00:03:00 | ||
The Importance of Listening in Communication | 00:05:00 | ||
The Importance of Non-verbal Communication | 00:04:00 | ||
Developing Good Communication Skills is Key in Business | 00:05:00 | ||
Working as a Team Depends on Good Communication | 00:04:00 | ||
Module 03: Developing Good Communication Skills is Key in Business | |||
Ask for honest feedback | 00:03:00 | ||
Start and end with key points | 00:04:00 | ||
Get comfortable speaking extemporaneously | 00:03:00 | ||
Get to know your audience | 00:03:00 | ||
Focus on earning respect instead of laughs | 00:04:00 | ||
Module 04: The Importance of Listening in Communication | |||
The 10 Commandments of Communication to Build Trust | 00:03:00 | ||
Body Language of Listeners | 00:04:00 | ||
Important Active Listening Skills and Techniques to Understand Someone’s Needs | 00:03:00 | ||
Active Listening: Avoid Miscommunication With Clients And Colleagues | 00:03:00 | ||
How Listening Impacts Conflict | 00:04:00 | ||
Module 05: The Importance of Non-verbal Communication | |||
Making a Good First Impression | 00:03:00 | ||
Professional Speakers Use Non-Verbal Communication | 00:03:00 | ||
Helps You Excel at Job Interviews | 00:04:00 | ||
Enables You to Handle Performance Reviews with Poise | 00:04:00 | ||
Allows You to Move Easily Through Everyday Life | 00:05:00 | ||
Module 06: Understanding Your Natural Behavioral and Communication Style | |||
Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve | 00:04:00 | ||
Communicating with the Four DISC Styles | 00:03:00 | ||
Are You Communicating Effectively? The 4 Colors of Communication | 00:04:00 | ||
Understanding your communication style – why it is important | 00:04:00 | ||
How communication styles can influence workplace culture | 00:04:00 | ||
Module 07: What You Should Know About Communication | |||
6 Barriers to Effective Communication | 00:05:00 | ||
9 Tips for Improving Your Communications Skills | 00:04:00 | ||
6 Ways to Improve Your Communication Skills at Work important Communication Skill | 00:04:00 | ||
6 Ways to Stand Out From the Crowd | 00:05:00 | ||
How To Communicate With Your Team More Effectively | 00:04:00 | ||
Module 08: Working as a Team Depends on Good Communication | |||
Encourage trust and cooperation among employees on your team | 00:03:00 | ||
Delegate problem-solving tasks to the team | 00:04:00 | ||
Establish Team Values and Goals; Evaluate Team Performance | 00:04:00 | ||
Set ground rules for the team | 00:03:00 | ||
Facilitate communication | 00:03:00 | ||
Module 09: Conclusion | |||
Review | 00:03:00 | ||
Assignment | |||
Assignment – Communication Building | 6 days, 4 hours | ||
Order Your Certificate | |||
Order Your Certificate QLS | 00:00:00 |
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