Hospitality Management | |||
Module 01: Introduction to Hospitality Management | |||
Module 01: Introduction to Hospitality Management | 00:24:00 | ||
Assessment Module 01 | |||
Module 01 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 02: An Overview of Hotel Industry | |||
Module 02: An Overview of Hotel Industry | 00:18:00 | ||
Assessment Module 02 | |||
Module 02 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 03: The Process of Selection and Recruitment in Hospitality Industry | |||
Module 03: The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Assessment Module 03 | |||
Module 03 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 04: The Process of Development and Training in Hospitality Industry | |||
Module 04: The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
Assessment Module 04 | |||
Module 04 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 05: Management of Front Office Operations | |||
Module 05: Management of Front Office Operations | 00:19:00 | ||
Assessment Module 05 | |||
Module 05 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 06: Management of Housekeeping, Engineering and Security Operations | |||
Module 06: Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
Assessment Module 06 | |||
Module 06 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 07: Management of Food and Beverage Operations | |||
Module 07: Management of Food and Beverage Operations | 00:20:00 | ||
Assessment Module 07 | |||
Module 07 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 08: Management of Service Quality in Hospitality Industry | |||
Module 08: Management of Service Quality in Hospitality Industry | 00:20:00 | ||
Assessment Module 08 | |||
Module 08 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 09: Marketing in Travel and Tourism Business | |||
Module 09: Marketing in Travel and Tourism Business | 00:24:00 | ||
Assessment Module 09 | |||
Module 09 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 10: Accounting in Hospitality Industry | |||
Module 10: Accounting in Hospitality Industry | 00:26:00 | ||
Assessment Module 10 | |||
Module 10 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 11: Customer Satisfaction | |||
Module 11: Customer Satisfaction | 00:23:00 | ||
Assessment Module 11 | |||
Module 11 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Module 12: E-Hospitality and Technology | |||
Module 12: E-Hospitality and Technology | 00:22:00 | ||
Assessment Module 12 | |||
Module 12 Final Quiz Exam – Hospitality Management – Level 5 | 00:10:00 | ||
Recommended Readings | |||
Recommended Readings – Hospitality Management – Level 5 | 1 week | ||
Optional Assignment | |||
Optional Assignment – Hospitality Management – Level 5 | 1 week |
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