Key Account Management Course
Key Account Management Course
Original price was: £425.£29Current price is: £29. ex Vat
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1 Year Access 
Level 5
19 Students -
2 weeks, 1 day
Learning Outcome
- Understand the primary business objectives of KAM
- Know how to use KAM as an integral process in business
- Discover how to identify and analyse critical accounts in a business
- Develop an awareness of KAMP (Key Account Management Programme) features
- Learn how to develop customer relationships to their full potential
- Determine how the value and service of your business can be improved
Description
Learn the benefits of building strong financial relationships in business by taking our popular Key Account Management Course. The purpose of KAM is to nurture successful commercial partnerships between customers and companies that will provide mutual advantages. You can learn how to identify and work with the right individuals to achieve this consumer strategy and drive a successful collaboration.
By taking on board the expert financial advice offered by this interactive online tutorial, you will learn how to integrate a valued customer into the infrastructure and adapt operational levels accordingly. You will learn new and exciting ways to deliver appreciated value to consumers in return for loyalty and buyer’s retention. In mastering these KAM techniques, you will take your business, service, and economic levels to new heights and potential.
Key Topics to Be Covered
- Origins of the conception of Key Account Management
- Sales and business opportunities made possible by KAM
- Identifying key accounts and delivering value to them
- Developing beneficial business relationships
- Enhancing customer experiences and supplier interaction
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £109. There is an additional £10 postage charge for international students.
CPD Certification from One Education
After successfully completing the assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued skill development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.
Endorsement
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an endorsed lesson. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD endorsed certificates.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
After passing the assignment exam, you will be able to apply for a certificate.
Your Path to Success
By completing the training in this Key Account Management online course, you will understand the importance of strategy, relationships, and value in the financial interactions made in any appropriate business. This can help take you forward in a career involving accountancy, marketing, customer services or business management.
Skills You Will Gain
- KAM integration and processes
- Enhance customer service
- Supply chain management
- Value analysis
- Customer marketing and development
Is This Course Right for You?
This course is ideal for anyone working in business accountancy or administration and who want to integrate enhanced customer relationships for key accounts.
Course Curriculum
| Key Account Management Course | |||
| Module 01: Introduction to Key Account Management | |||
| Introduction to Key Account Management | 00:32:00 | ||
| Module 02: Purpose of Key Account Management | |||
| Purpose of Key Account Management | 00:26:00 | ||
| Module 03: Understanding Key Accounts | |||
| Understanding Key Accounts | 00:28:00 | ||
| Module 04: Elements of Key Account Management | |||
| Elements of Key Account Management | 00:37:00 | ||
| Module 05: What Makes a Good Key Account Manager | |||
| What Makes a Good Key Account Manager | 00:35:00 | ||
| Module 06: Building and Delivering Value to Key Accounts | |||
| Building and Delivering Value to Key Accounts | 00:21:00 | ||
| Module 07: Key Account Planning | |||
| Key Account Planning | 00:22:00 | ||
| Module 08: Business Customer Marketing and Development | |||
| Business Customer Marketing and Development | 00:29:00 | ||
| Module 09: Developing Key Relationships | |||
| Developing Key Relationships | 00:22:00 | ||
| Module 10: The Importance of Record Keeping for Key Account Management | |||
| The Importance of Record Keeping for Key Account Management | 00:18:00 | ||
| Module 11: Internal KAM Aspects | |||
| Internal KAM Aspects | 00:26:00 | ||
| Module 12: The Value Proposition | |||
| The Value Proposition | 00:28:00 | ||
| Assignment | |||
| Assignment – Key Account Management Course | 2 weeks, 1 day | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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