Legal Secretary and Office Skills Diploma - Updated Version | |||
Legal Secretary | |||
Module 01: Introduction to Legal Secretary | 00:25:00 | ||
Module 02: English Law & Legal Systems | 00:35:00 | ||
Module 03: The Legal Workplace & Professionals | 00:47:00 | ||
Module 04: Law of Contract & Law of Tort | 00:31:00 | ||
Module 05: Wills, Probate and Estate Law Practice | 00:17:00 | ||
Module 06: Property Law & Conveyancing Practice | 00:21:00 | ||
Module 07: Family Law and Insurance Practice | 00:26:00 | ||
Module 08: Professional Writings and Documents | 00:30:00 | ||
Module 09: Document Proofreading and Editing | 00:07:00 | ||
Module 10: Meeting Management & Minute Taking | 01:09:00 | ||
Module 11: Customer Service and Telephone Handling Skills | 00:23:00 | ||
Module 12: Data Management and Record-Keeping | 00:16:00 | ||
Module 13: Other Essential Skills for Secretarial Role | 00:22:00 | ||
Module 14: Professional Conduct and Ethics | 00:24:00 | ||
Microsoft Word Essentials | |||
New Word Document and Templates | 00:02:00 | ||
Tabs, Ribbons and Groups | 00:03:00 | ||
Zoom and Rulers in Word | 00:02:00 | ||
Editing the Word Document | 00:03:00 | ||
Insert Pictures with Word | 00:05:00 | ||
Insert Shape and Text Box in Word | 00:02:00 | ||
Review Tab in Word | 00:03:00 | ||
Layout in Word | 00:02:00 | ||
File Options in Word | 00:02:00 | ||
Closing and Reopening in Word | 00:01:00 | ||
Microsoft PowerPoint Essentials | |||
New PowerPoint Presentation and Templates | 00:02:00 | ||
Tabs Ribbons and Groups in PowerPoint | 00:03:00 | ||
First Slide and Designing the Slide | 00:02:00 | ||
Home Tab and Updates in PowerPoint | 00:02:00 | ||
Buttons in PowerPoint | 00:01:00 | ||
Inserting Pictures in PowerPoint | 00:04:00 | ||
Presentation Mode | 00:01:00 | ||
Animations Tab | 00:05:00 | ||
File Options in Word | 00:02:00 | ||
Closing and Reopening in Word | 00:01:00 | ||
Microsoft Outlook Essentials | |||
Setting Up Outlook with Accounts | 00:03:00 | ||
Tabs, Ribbons and Groups in Outlook | 00:03:00 | ||
Navigation Bar in Outlook | 00:01:00 | ||
Organizing Outlook with Favorites and Folders | 00:03:00 | ||
Additional Options inside Outlook Tabs | 00:01:00 | ||
Reading, Writing and Receiving Emails | 00:08:00 | ||
Attaching Items in Outlook Mails | 00:03:00 | ||
The View Tab in Outlook | 00:02:00 | ||
Create a Rule to move emails to a folder | 00:04:00 | ||
Insert a screen shot from Excel | 00:02:00 | ||
Microsoft Excel - Top 50 Keyboard Shortcuts | |||
Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
Table Excel Keyboard Shortcuts | 00:02:00 | ||
Editing Excel Keyboard Shortcuts | 00:05:00 | ||
Formula Excel Keyboard Shortcuts | 00:03:00 | ||
Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
Legal Secretary and Office Skills Diploma - Old Version | |||
Module 01: Introduction to Legal Secretary | |||
Introduction to Legal Secretary | 00:15:00 | ||
Role of Legal Secretaries | 00:15:00 | ||
General Duties and Day-to-Day Operations of a Legal Secretary | 00:30:00 | ||
Module 02: Record Keeping and Legal Writing Skills & Proofreading | |||
Record Keeping | 00:30:00 | ||
Legal Writing Skills & Proofreading | 00:15:00 | ||
Module 03: Research Skills and Transcription, Editing & Correspondence to Judges | |||
Research Skills You Need to Know | 00:30:00 | ||
Transcription, Editing & Correspondence to Judges | 00:30:00 | ||
Module 04: Legal System | |||
Legal System of UK | 00:15:00 | ||
UK Court System | 00:30:00 | ||
Module 05: Meeting Management & Minute Taking | |||
Minute Taking | 00:35:00 | ||
Tips to Follow | 01:08:00 | ||
Meeting and the Minute Taking | 00:19:00 | ||
Minute Taking Nowadays | 00:20:00 | ||
Module 06: Other Secretarial Roles and Responsibilities | |||
Working with Your Manager | 01:00:00 | ||
Administrative Soft Skills | 01:00:00 | ||
Effective Time Management | 01:00:00 | ||
Tools of the Trade | 01:00:00 | ||
Being an Effective Gatekeeper | 00:15:00 | ||
Organizational Skills | 00:15:00 | ||
Confidentiality Guidelines | 00:15:00 | ||
Special Tasks | 00:15:00 | ||
Module 07: Customer Service Role | |||
Introduction To Customer Service | 00:15:00 | ||
The Power of Positive Thinking in Customer Service | 00:30:00 | ||
Types of Difficult Customers and How to Help them | 01:00:00 | ||
How to Deal with Difficult Customers | 00:30:00 | ||
Module 08: Telephone Etiquette | |||
Aspects of Phone Etiquette | 01:00:00 | ||
Using Proper Phone Language | 01:00:00 | ||
Eliminate Phone Distractions | 01:00:00 | ||
Inbound Calls | 01:00:00 | ||
Outbound Calls | 01:00:00 | ||
Handling Rude or Angry Callers | 01:00:00 | ||
Handling Interoffice Calls | 01:00:00 | ||
Methods of Training Employees | 01:00:00 | ||
Correcting Poor Telephone Etiquette | 01:00:00 | ||
Module 09: Organizing Work Using MS Word | |||
Opening | 01:00:00 | ||
Working with the Interface | 01:00:00 | ||
Your First Document | 01:00:00 | ||
Basic Editing Tasks | 01:00:00 | ||
Basic Formatting Tasks | 01:00:00 | ||
Formatting Paragraphs | 01:00:00 | ||
Advanced Formatting Tasks | 01:00:00 | ||
Working with Styles | 01:00:00 | ||
Formatting the Page | 01:00:00 | ||
Sharing Your Document | 01:00:00 | ||
Module 10: Proofreading | |||
Introduction to Proofreading | 00:15:00 | ||
What does a Proofreader do? | 00:15:00 | ||
Proofreading | 00:15:00 | ||
Proofreading Symbols | 00:15:00 | ||
Proofreading on Paper & Screen | 00:15:00 | ||
Strategies to Check for Specific Errors | 00:15:00 | ||
Editing & Proofreading Strategies | 00:15:00 | ||
Proofreading an Essay | 00:15:00 | ||
Assignment | |||
Assignment – Legal Secretary and Office Skills Diploma | 01:00:00 |
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