Induction Form | |||
Induction Form | 00:05:00 | ||
Registration Entry Form | |||
Registration Entry Form | 00:05:00 | ||
Unit 01: Organisational Planning and Processes | |||
Lo1: Be Able to Plan and Organise Work and Review Processes Within the Organisation | |||
01. Taking Responsibility for Initiating and Completing Tasks | 00:00:00 | ||
02. Managing Priorities and Time in Order to Successfully Meet Deadlines | 00:00:00 | ||
03. Communicating Appropriately and Managing the Expectations of Colleagues | 00:00:00 | ||
04. Reviewing Processes and Making Suggestions for Improvements to Working Practice | 00:00:00 | ||
05. Strategic Approach to Improve the Accounts Payable Management Process | 00:00:00 | ||
Lo2: Be Able to Manage Resources Within an Office Environment | |||
01. Maintenance of Office Resources and Effective Relationships with Suppliers | 00:00:00 | ||
02. Providing Administrative Services Document Production | 00:00:00 | ||
03. Providing Administrative Services Use of Email Software | 00:00:00 | ||
Lo3: Be Able to Prepare and Organise Meetings | |||
01. How to Select a Meeting Venue and Carry Out a Risk Assessment | 00:00:00 | ||
02. Necessary Meeting Documents and Special Requirements of Attendees | 00:00:00 | ||
03. The Legal Requirements of Formal Minutes Taking | 00:00:00 | ||
04. Distributing Minutes and Carrying Out Follow-up Actions | 00:00:00 | ||
Lo4: Be Able to Prepare and Organise Events | |||
01. Venue Requirements and Layout and Resource Management for an Event | 00:00:00 | ||
02. Distributing Pre-event Documentation and Considering Special Requirements of Event Attendees | 00:00:00 | ||
03. Post-Event Actions and Follow-up Actions | 00:00:00 | ||
Lo5: Be Able to Organise Logistics | |||
01. Researching and Selecting the Right Supplier for Delivering Services within Budget | 00:00:00 | ||
02. Understanding and Taking Responsibility for Logistics | 00:00:00 | ||
03. Keeping Appropriate Records of Logistics Arrangements | 00:00:00 | ||
Unit 02: Legislation, Structure and Finance in a Business Environment | |||
Lo1: Understand Organisational Purpose and Structure | |||
01. Vision, Values and Purpose of the Organisation | 00:00:00 | ||
02. Impact of Political, Economic, Socio-Cultural, Environmental and other External Influences on Organisation’s Goals | 00:00:00 | ||
03. Strategic Analysis Tools | 00:00:00 | ||
04. Organisational Structure | 00:00:00 | ||
Lo2: Understand Law, Regulations and Policies That Apply to Their Organisation and Role | |||
05. Legal Obligations of Different Types of Businesses | 00:00:00 | ||
06. Legal Obligations of the Employer for Health and Safety in the Workplace | 00:00:00 | ||
07. Impacts of Equality, Diversity and Inclusion | 00:00:00 | ||
08. Rquirements of Data Protection, Copyright and Intellectual Property Legislation Relating to Document Production | 00:00:00 | ||
09. Compliance to the Policies and Procedures of the Organisation and Ensuring Data Protection for Sending Emails and Attachments | 00:00:00 | ||
Lo3: Understand the Principles of Managing Change | |||
10. Need for Change and the Consequences of Not Implementing Change | 00:00:00 | ||
11. Importance of Effective Leadership When Implementing Change | 00:00:00 | ||
12. Change Management Models | 00:00:00 | ||
13. Different Types of Barriers to Change and How to Deal With These Topics to Be Covered | 00:00:00 | ||
14. Change Management Projects | 00:00:00 | ||
Lo4: Understand the Principles of Business Finance | |||
15. Principles of Business Finance | 00:00:00 | ||
Unit 03: Communication in a Business Environment | |||
Lo1: Be Able to Manage Stakeholder Relationships | |||
1. Stakeholder Identification and Their Relationship with the Organisation | 00:00:00 | ||
2. Managing and Working Together with Stakeholders | 00:00:00 | ||
3. Communication and Relationship Development with Internal and External Stakeholders | 00:00:00 | ||
Lo2: Be Able to Communicate Effectively | |||
1. Various Methods for Effective Communication in Business | 00:00:00 | ||
2. The Style and Content of Communication According to the Audience | 00:00:00 | ||
3. Appropriate Response in Accordance with Organisational Policies and Standards | 00:00:00 | ||
4. Different Tools and Channels of Social Media for Business Use | 00:00:00 | ||
5. How to Plan and Create a Social Media Campaign for Your Business | 00:00:00 | ||
Unit 04: Decision Making and Problem-solving in a Business Environment | |||
Lo 1: Know How to Make Effective Decisions | |||
1. Defining the Objectives, Scope and Success Criteria of the Decisions to be Taken in a Business | 00:00:00 | ||
2. The Potential Impact of Various Options in Decision Making | 00:00:00 | ||
3. Making Effective Decisions Based on Sound Reasoning | 00:00:00 | ||
4. Considering the Views of Others and Seeking Advice During Decision Making | 00:00:00 | ||
5. Why Decisions should Align with Business Objectives, Values and Policies | 00:00:00 | ||
6. How to Communicate the Outcome of a Decision in an Appropriate Way | 00:00:00 | ||
7. How to Manage Challenging Situations in a Professional Way | 00:00:00 | ||
Lo 2: Be Able to Resolve Business Problems | |||
1. How to Identify the Nature, Likely Cause and Implications of Problems in Business | 00:00:00 | ||
2. Resolving Business Problems with Good Judgement | 00:00:00 | ||
3. Resolving Complaints in an Effective and Timely Manner | 00:00:00 | ||
4. Considering the Views of Others When Solving a Problem | 00:00:00 | ||
Unit 05: It Skills for Business | |||
Lo1: Be Able to Use It Software to Create, Format and Present Documents | |||
1. Techniques for Editing Information | 00:00:00 | ||
2. Document Formatting | 00:00:00 | ||
3. Organise Large Documents | 00:00:00 | ||
4. Create and Modify Columns, Tables and Forms to Organise Information | 00:00:00 | ||
5. Select and Use Appropriate Templates | 00:00:00 | ||
6. Checking and Making Corrections Using Tools | 00:00:00 | ||
Lo2: Be Able to Use Email Software Effectively | |||
7. Use Email Software Effectively | 00:00:00 | ||
8. Organise, Store and Archive Email Messages Effectively | 00:00:00 | ||
9. Send Email Messages to Individuals and Groups | 00:00:00 | ||
10. Use an Address Book to Organise Contact Information | 00:00:00 | ||
11. Use Email Software Tools and Techniques to Automate Responses | 00:00:00 | ||
12. Email Software to Manage Meetings and Calendar (Part-1) | 00:00:00 | ||
Lo3: Be Able to Use a Spreadsheet to Enter, Edit and Organise Numerical and Other Data | |||
13. Data Entry and Structure in Spreadsheet | 00:00:00 | ||
14. Combine and Link Data From Different Sources | 00:00:00 | ||
15. Analysing Data and Functions | 00:00:00 | ||
16. Edit & Format a Spreadsheet | 00:00:00 | ||
17. Generate, Develop and Format Charts and Graphs | 00:00:00 | ||
18. Detect and Correct Errors in Formulas | 00:00:00 | ||
Lo4: Be Able to Enter, Edit and Organise Structured Information in a Database | |||
19. Database Tools and Techniques and Use of It Tools | 00:00:00 | ||
20. Create and Run Database Queries | 00:00:00 | ||
21. Database Planning Process & Activities Overview (part-1) | 00:00:00 | ||
Lo5: Be Able to Perform Financial Processes Using It Packages and Systems Relevant to the Organisation | |||
22. Organisation’s Financial Processes for Sales Invoicing, Purchasing, Payments and Receipts | 00:00:00 | ||
23. Financial Processes | 00:00:00 | ||
24. Managing Financial Records in an Electronic Environment | 00:00:00 | ||
Lo6: Be Able to Contribute to the Development of the Organisation’s Administrative Systems | |||
25. Produce a Range of Documents and Records | 00:00:00 | ||
26. Improving Record Keeping System | 00:00:00 | ||
27. A Suitable Format to Present a Business Proposal | 00:00:00 | ||
28. Reviewing and Correcting the Errors | 00:00:00 | ||
29. Maintain Accessible Filing Systems and Records | 00:00:00 | ||
30. Manage Confidential Information in Compliance With Organisational Procedures | 00:00:00 | ||
Unit 06: Project Management Skills for Business | |||
Lo 01: Understand How to Manage a Project Using Relevant Project Management Principles and Tools | |||
1. The Features of a Project Business Case | 00:00:00 | ||
2. Explain the Stages of a Project Lifecycle | 00:00:00 | ||
3. The Roles of People Involved in a Project | 00:00:00 | ||
4. Various Aspects of a Project Plan | 00:00:00 | ||
5. Project Planning and Management Tools | 00:00:00 | ||
Lo 02: Be Able to Scope and Plan a Project Using Relevant Project Management Principles and Tools | |||
1. Project Management Principles | 00:00:00 | ||
2. Project Management Methodologies | 00:00:00 | ||
3. Scope, Purpose and Stakeholders of a Project | 00:00:00 | ||
4. Planning Required Resources and Developing a Project Plan | 00:00:00 | ||
Lo 03: Be Able to Manage a Project | |||
1. Implementing Plans within Agreed Budget | 00:00:00 | ||
2. Measure Project Progress | 00:00:00 | ||
3. Project Revision | 00:00:00 | ||
4. Reviewing and Revising Plans in Accordance with Project Objectives and Identified Risks | 00:00:00 | ||
5. Keeping Stakeholders Up-to-date with Project Progress | 00:00:00 | ||
Lo 04: Be Able to Evaluate a Project | |||
1. Evaluating the Success of a Project | 00:00:00 | ||
Unit 07: Development of Self and Others | |||
LO1: Be able to manage personal and professional development | |||
1. Assessing Personal and Professional Development Needs. | 00:00:00 | ||
2. Getting Performance Feedback | 00:00:00 | ||
3. Planning, Executing, Reviewing and Revising Personal & Professional Development | 00:00:00 | ||
LO2: Be able to contribute to team cohesion and productivity | |||
1. Demonstrating Necessary Level of Expertise | 00:00:00 | ||
2. Ways to Continuously Improve Work | 00:00:00 | ||
3. Becoming a Role Model_ Coach and Share Your Area of Expertise with Others | 00:00:00 | ||
4. Sharing Administrative Best Practices across the Organisation | 00:00:00 | ||
LO3: Be able to use interpersonal skills to build and maintain positive working relationships | |||
1. Positive Working Relationships within Own Team and across the Organisation | 00:00:00 | ||
2. Demonstrating the Ability to Influence and Challenge Appropriately | 00:00:00 | ||
Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators | |||
Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators | 00:00:00 | ||
Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators | |||
Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators | 00:00:00 | ||
End of Course Questionnaire | |||
End of Course Questionnaire | 00:00:00 |
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