Negotiation Skills
Negotiation Skills
Original price was: £425.£29Current price is: £29. ex Vat
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1 Year Access 
Intermediate
4 Students -
3 hours, 37 minutes
Overview
There will be times in our personal and professional life where we will need to negotiate, and if we don’t have the right skills, we may end up not getting the outcomes we desire. In the Negotiation Skills course, you will learn the art of effective negotiation. It will teach you how to communicate effectively in a negotiation and master negotiation to create better deals.
Through the guidance of an expert, you will learn how to approach negotiations in a way that will maintain and build your relationships, whether you’re negotiating a contract or buying a new home. It will introduce the key principles of negotiation to help you structure negotiations so that you get the desired outcome you want.
This course is ideal for sales professionals and those in client-facing roles, as well as anyone looking to learn the secrets to successful negotiation from the experts. Enrol today and learn valuable transferable skills for your personal and professional development.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised CPD accredited certification. You can choose to make your achievement formal by obtaining your PDF Certificate at the cost of £9 and Hard Copy Certificate for £15.
Why study this course
It doesn’t matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge.
The Negotiation Skills is fully available to anyone, and no previous qualifications are needed to enrol. All One Education needs to know is that you are eager to learn and are over 16.
Course Curriculum
| Introduction and The Principles of Collaborative Negotiation | |||
| Welcome and Course Overview | 00:06:00 | ||
| Why Good Negotiation Practice Leads to Better Relationships | 01:03:00 | ||
| Shameless Book Plug | 00:01:00 | ||
| Millie’s Cookie Story | 00:07:00 | ||
| Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
| Giving Structure to Your Negotiation Strategy | |||
| Negotiation is not | 00:02:00 | ||
| Distinguishing Negotiation from -Haggling | 00:07:00 | ||
| The 7 Steps to Negotiation Success | 00:06:00 | ||
| Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
| Step One – Preparing Yourself for Collaborative Negotiation | |||
| Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
| Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
| The 4 P’s | 00:01:00 | ||
| The Importance of Personality | 00:02:00 | ||
| We, Then Me | 00:02:00 | ||
| Exercise 4: The 4 P’s | 00:01:00 | ||
| Step Two – Preparation - Understanding the Power of Variables | |||
| Introduction to Variables | 00:04:00 | ||
| Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
| Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
| Using the WIN Matrix | 00:03:00 | ||
| Exercise 6: Write Your Win Matrix | 00:02:00 | ||
| Step Three – Understanding Your Partner's Point of View | |||
| Introduction | 00:01:00 | ||
| Example Story- Maps of the World – Dyl’s Den | 00:03:00 | ||
| Exercise 7: Stepping Into Your Partner’s Shoes | 00:01:00 | ||
| Step Four – Discussing | |||
| Introduction- Stating Intentions | 00:04:00 | ||
| Co-Active Listening- Are You Really Listening | 00:02:00 | ||
| The Power of Pause | 00:01:00 | ||
| Exercise 8: Using Open Questions | 00:01:00 | ||
| Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
| Exercise 10: Socratic Questioning | 00:04:00 | ||
| Exercise 11: Creating a Discussion Agreement Statement | 00:01:00 | ||
| Step Five – Proposing | |||
| Introduction to the Propose Stage | 00:05:00 | ||
| Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
| Step Six – Bargaining | |||
| Introduction | 00:02:00 | ||
| Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
| The Power of Silence | 00:04:00 | ||
| Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
| Step Seven – Agreeing | |||
| Introduction to Bargaining | 00:04:00 | ||
| The Written Columbo | 00:02:00 | ||
| Exercise 15: Drafting an “Agreement In Principle” | 00:01:00 | ||
| Getting Yourself Out of the Way - The Human Operating System | |||
| Introduction – The Missing Link | 00:04:00 | ||
| Exercise 16: Noticing Your Thinking | 00:02:00 | ||
| What Does this Mean in Your Negotiations? | 00:03:00 | ||
| Understanding Personality | |||
| Why Personality? | 00:05:00 | ||
| Introducing the 4 Colours | 00:04:00 | ||
| Introducing the 8 Aspects | 00:04:00 | ||
| Inspiration v Discipline Driven | 00:04:00 | ||
| Exercise 17: Teddy Bear | 00:01:00 | ||
| Big Picture vs Down to Earth | 00:03:00 | ||
| Exercise 18: Football Club Trip | 00:01:00 | ||
| People Focused vs Outcome Focused | 00:02:00 | ||
| Splash App | 00:02:00 | ||
| Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
| Negotiation with Different ‘Personality Types’ | 00:04:00 | ||
| Using the Seven Steps at Home | |||
| Introduction | 00:04:00 | ||
| Avoiding Common Gambits Some Negotiators Use | |||
| Nibbling – The Columbo | 00:02:00 | ||
| The Flinch | 00:02:00 | ||
| The Red Herring | 00:01:00 | ||
| Higher Authority | 00:02:00 | ||
| The Reluctant Buyer – Seller | 00:01:00 | ||
| The Best of a Bad Choice | 00:01:00 | ||
| Conclusion – Can You Really Get More by Giving More? | |||
| Conclusion & Thank You | 00:02:00 | ||
| Bonus Lecture | 00:01:00 | ||
| Order Your Certificate | |||
| Order Your Certificate Now | 00:00:00 | ||
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Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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