Module 01: Introduction to Reception and Receptionist | |||
Module 01: Introduction to Reception and Receptionist | 00:29:00 | ||
Module 02: Business Telephone Skills | |||
Module 02: Business Telephone Skills | 00:21:00 | ||
Module 03: Representing Your Boss and Company | |||
Module 03: Representing Your Boss and Company | 00:25:00 | ||
Module 04: Mail Services and Shipping | |||
Module 04: Mail Services and Shipping | 00:26:00 | ||
Module 05: Travel Arrangements | |||
Module 05: Travel Arrangements | 00:22:00 | ||
Module 06: Organising Meeting and Conferences | |||
Module 06: Organising Meeting and Conferences | 00:19:00 | ||
Module 07: Time Management | |||
Module 07: Time Management | 00:25:00 | ||
Module 08: Record Keeping and Filing Systems | |||
Module 08: Record Keeping and Filing Systems | 00:24:00 | ||
Module 09: Business Writing Skills | |||
Module 09: Business Writing Skills | 00:25:00 | ||
Module 10 :Organisational Skills | |||
Module 10 :Organisational Skills | 00:19:00 | ||
Module 11: Communication Skills | |||
Module 11: Communication Skills | 00:19:00 | ||
Module 12: Customer Service | |||
Module 12: Customer Service | 00:22:00 | ||
Module 13: Effective Planning and Scheduling | |||
Module 13: Effective Planning and Scheduling | 00:39:00 | ||
Module 14: Invoicing/Petty Cash | |||
Module 14: Invoicing/Petty Cash | 00:20:00 | ||
Module 15: Business Environment | |||
Module 15: Business Environment | 00:19:00 | ||
Module 16: Advanced MS Excel | |||
How to Get the most of the course | 00:01:00 | ||
Text formulas in Excel | 00:08:00 | ||
Text Formulas Exercise | 00:01:00 | ||
Text Formulas Exercise (answers) | 00:01:00 | ||
Mathematical Formulas In Excel | 00:04:00 | ||
Mathematical Formulas Exercise | 00:01:00 | ||
Mathematical Formulas Exercise (answers) | 00:01:00 | ||
Date and Time Formulas In Excel | 00:06:00 | ||
Date and Time Formulas Exercise | 00:01:00 | ||
Date and Time Exercise Formulas (answers) | 00:01:00 | ||
Logic Formulas In Excel | 00:12:00 | ||
Logic Formula Exercise | 00:01:00 | ||
Logic Formula Exercise (answers) | 00:01:00 | ||
Financial Formula In Excel | 00:06:00 | ||
Financial Formula Exercise | 00:01:00 | ||
Financial Formula Exercise (answers) | 00:02:00 | ||
Informational Formula In Excel | 00:04:00 | ||
Informational Formula Exercise | 00:01:00 | ||
Informational Formula Exercise (answers) | 00:01:00 | ||
Getting Traffic To Your Site | 01:00:00 | ||
Menu Example with Excel Vlookup | 00:08:00 | ||
Wildcard Search with Excel Vlookup | 00:09:00 | ||
Looking to the Left with Excel Vlookup | 00:17:00 | ||
2-Way Lookup | 00:14:00 | ||
Comparing Lists with Excel Vlookup | 00:03:00 | ||
Microsoft Excel Vlookup Tips and Tricks | 00:14:00 | ||
Power Query Intro and Excel version | 00:03:00 | ||
Excel Power Query – Introduction | 00:03:00 | ||
Enabling M in Power Query | 00:02:00 | ||
Transform Data – Trim in Excel Power Query | 00:05:00 | ||
Transform Data – Format Dates and Values in Excel Power Query | 00:02:00 | ||
Simple Expressions | 00:08:00 | ||
Simple Expressions – Nested Expressions | 00:03:00 | ||
Transform Data – Parsing URLs in Excel Power Query | 00:05:00 | ||
Variables | 00:07:00 | ||
Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
Table Excel Keyboard Shortcuts | 00:02:00 | ||
Editing Excel Keyboard Shortcuts | 00:05:00 | ||
Formula Excel Keyboard Shortcuts | 00:03:00 | ||
Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
Mock Exam | |||
Mock Exam – Office Admin & Receptionist – Level 7 | 00:20:00 | ||
Final Exam | |||
Final Exam – Office Admin & Receptionist – Level 7 | 00:20:00 | ||
Assignment | |||
Assignment – Office Admin & Receptionist – Level 7 | 1 week, 3 days | ||
Recommended Materials | |||
Workbook – Office Admin & Receptionist – Level 7 | 2 weeks, 1 day |
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