Office Management and Administration Diploma
Office Management and Administration Diploma
PRIVATE
PRIVATE COURSE OR
1 Year Access 
Intermediate
157 Students -
3 days, 16 hours
Introduction
Discover the necessary administration, computer and management skills to succeed in any professional office or business environment with this innovative online course. The Office Management and Administration Diploma is taught by leading instructors with ongoing professional engagement, meaning what you learn will be practical and immediately applicable in the real world.
Course description
This is an informative, accessible and user-friendly qualification covering key skills which can be transferred across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn the most effective office procedures, as well as how to communicate professionally, manage your time and business and become a writing expert. Finally, you will be taught how to work well as a personal assistant.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Office Management and Administration Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Admin Support | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Getting Organized (I) | 01:00:00 | ||
| Module Three – Getting Organized (II) | 01:00:00 | ||
| Module Four – Managing Time | 01:00:00 | ||
| Module Five – Getting It All Done On Time | 01:00:00 | ||
| Module Six – Special Tasks | 01:00:00 | ||
| Module Seven – Verbal Communication Skills | 01:00:00 | ||
| Module Eight – Non-Verbal Communication Skills | 01:00:00 | ||
| Module Nine – Empowering Yourself | 01:00:00 | ||
| Module Ten – The Team of Two | 01:00:00 | ||
| Module Eleven – Taking Care of Yourself | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Administrative Management | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Why Your Office Needs Administrative Procedures | 01:00:00 | ||
| Module Three – Gathering the Right Tools | 01:00:00 | ||
| Module Four – Identifying Procedures to Include | 01:00:00 | ||
| Module Five – Top Five Procedures to Record | 01:00:00 | ||
| Module Six – What to Include in Your Binder (I) | 01:00:00 | ||
| Module Seven – What to Include in Your Binder (II) | 01:00:00 | ||
| Module Eight – Organizing Your Binder | 01:00:00 | ||
| Module Nine – What Not to Include in the Procedure Guide | 01:00:00 | ||
| Module Ten – Share Office Procedure Guide | 01:00:00 | ||
| Module Eleven – Successfully Executing the Guide | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Organisational Skills | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Remove the Clutter | 01:00:00 | ||
| Module Three – Prioritize | 01:00:00 | ||
| Module Four – Scheduling Your Time | 01:00:00 | ||
| Module Five – To Do Lists | 01:00:00 | ||
| Module Six – Paper and Paperless Storage | 01:00:00 | ||
| Module Seven – Organization in Your Work Area | 01:00:00 | ||
| Module Eight – Tools to Fight Procrastination | 01:00:00 | ||
| Module Nine – Organizing Your Inbox | 01:00:00 | ||
| Module Ten – Avoid the Causes of Disorganization | 01:00:00 | ||
| Module Eleven – Discipline is the Key to Stay Organized | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Business Writing | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Words | 01:00:00 | ||
| Module Three – Constructing Sentences | 01:00:00 | ||
| Module Four – Creating Paragraphs | 01:00:00 | ||
| Module Five – Writing Meeting Agendas | 01:00:00 | ||
| Module Six – Writing E-mails | 01:00:00 | ||
| Module Seven – Writing Business Letters | 01:00:00 | ||
| Module Eight – Writing Proposals | 01:00:00 | ||
| Module Nine – Writing Reports | 01:00:00 | ||
| Module Ten – Other Types of Documents | 01:00:00 | ||
| Module Eleven – Proofreading and Finishing | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Self Esteem & Confidence Building | |||
| Module One – Getting Started | 01:00:00 | ||
| Module Two – What Does Self-Confidence Mean To You | 01:00:00 | ||
| Module Three – Obstacles to Our Goals | 01:00:00 | ||
| Module Four – Communication Skills | 01:00:00 | ||
| Module Five – The Importance of Goal Setting | 01:00:00 | ||
| Module Six – Feeling the Part | 01:00:00 | ||
| Module Seven – Looking the Part | 01:00:00 | ||
| Module Eight – Sounding the Part | 01:00:00 | ||
| Module Nine – Powerful Presentations | 00:30:00 | ||
| Module Ten – Coping Techniques | 01:00:00 | ||
| Module Eleven – Dealing with Difficult Behavior | 00:30:00 | ||
| Module Twelve – Wrapping Up | 00:15:00 | ||
| Microsoft Word | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Document | 01:00:00 | ||
| Module Five – Basic Editing Tasks | 01:00:00 | ||
| Module Six – Basic Formatting Tasks | 01:00:00 | ||
| Module Seven – Formatting Paragraphs | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Styles | 01:00:00 | ||
| Module Ten – Formatting the Page | 01:00:00 | ||
| Module Eleven – Sharing Your Document | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Microsoft PowerPoint | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening PowerPoint | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Presentation | 01:00:00 | ||
| Module Five – Working with Text | 01:00:00 | ||
| Module Six – Formatting Text and Paragraphs | 01:00:00 | ||
| Module Seven – Adding Pictures | 01:00:00 | ||
| Module Eight – Advanced Formatting Tasks | 01:00:00 | ||
| Module Nine – Working with Transitions and Animations | 01:00:00 | ||
| Module Ten – Setting Up Your Slide Show | 01:00:00 | ||
| Module Eleven – Showtime! | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Activities-Microsoft PowerPoint for Beginners | 00:00:00 | ||
| Microsoft Excel | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Opening Excel | 01:00:00 | ||
| Module Three – Working with the Interface | 01:00:00 | ||
| Module Four – Your First Worksheet | 01:00:00 | ||
| Module Five – Viewing Excel Data | 01:00:00 | ||
| Module Six – Building Formulas | 01:00:00 | ||
| Module Seven – Using Excel Functions | 01:00:00 | ||
| Module Eight – Using Quick Analysis | 01:00:00 | ||
| Module Nine – Formatting Your Data | 01:00:00 | ||
| Module Ten – Using Styles, Themes, and Effects | 01:00:00 | ||
| Module Eleven – Printing and Sharing Your Workbook | 01:00:00 | ||
| Module Twelve – Wrapping Up | 01:00:00 | ||
| Activities – Microsoft Excel for Beginner Learners | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam- Office Management and Administration Diploma | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Office Management and Administration Diploma | 00:30:00 | ||
| Refer a Friend | |||
| Refer a Friend and Claim One Course for FREE | 00:00:00 | ||
Related Courses
Intermediate
Advanced
Level 2 - Certificate
Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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