Professional Development Program
Professional Development Program
PRIVATE
PRIVATE COURSE OR
1 Year Access 
Advanced
16 Students -
1 day, 3 hours
Introduction
Professional development is the development of skills and expansion of knowledge to improve on your current skills and work practice to secure a better career and a better future. In the world of constant competition and evolution, you must develop yourself constantly to stand out and announce your existence.
Description
Don’t worry. You’re already ahead of most of your peers because you have taken the first and come to the right place. This professional development program will guide you to acquire the skills that will be the biggest assets in your career and personal life.
Course design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Will I receive a certificate of completion?
Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Why study this course
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Professional Development Program is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course Curriculum
| Professional Development | |||
| Why Do You Need Professional Development | 00:25:00 | ||
| Development of Business Management & Leadership Skills | |||
| About the Learning Organization | 00:15:00 | ||
| Achieving Personal Mastery | 00:15:00 | ||
| Analyzing Our Mental Models | 00:30:00 | ||
| Achieving a Shared Vision | 00:15:00 | ||
| Team Learning | 00:15:00 | ||
| Systems Thinking | 00:15:00 | ||
| Understanding Leadership | 00:30:00 | ||
| Five Practices | 00:15:00 | ||
| Building Trust | 00:15:00 | ||
| Managing Change | 00:30:00 | ||
| The Four Room Apartment | 00:15:00 | ||
| Time Management Tips and Tricks | 00:30:00 | ||
| Managers vs. Leaders | 00:15:00 | ||
| Types of Thinking | 00:15:00 | ||
| Influence Strategies | 00:15:00 | ||
| Managing Relationships | 01:00:00 | ||
| Strategic Planning | 00:00:00 | ||
| Doing Delegation Right | 00:15:00 | ||
| Criteria for Useful Feedback | 00:15:00 | ||
| Feedback Techniques | 00:15:00 | ||
| Mastering Your Body Language | 00:15:00 | ||
| Meeting Management | 00:30:00 | ||
| Pumping up a Presentation | 00:15:00 | ||
| Development of Communication Skills | |||
| Identifying Basic Communication Techniques | 00:09:00 | ||
| Formal and Informal Communication | 00:02:00 | ||
| Describing Verbal and Non-verbal Communication | 00:04:00 | ||
| Understanding Body Language | 00:05:00 | ||
| Making Effective Presentations | 00:10:00 | ||
| Fundamentals of Productive Meetings | 00:08:00 | ||
| Written Communication | 00:13:00 | ||
| Electronic Communication | 00:19:00 | ||
| Creating Graphics for Business Communication | 00:04:00 | ||
| Communicating Static Information | 00:03:00 | ||
| Communicating Dynamic Information | 00:03:00 | ||
| Representing Your Boss | 00:06:00 | ||
| Communicating Your Boss’s Decisions | 00:03:00 | ||
| Supporting Your Boss and Colleagues | 00:04:00 | ||
| Building a Partnership with Your Boss | 00:13:00 | ||
| Development of Personal Branding | |||
| Meet your guide Russell Amerasekera | FREE | 00:01:00 | |
| What you will learn on the course | 00:01:00 | ||
| How to get the most from this course | 00:01:00 | ||
| Introduction to personal branding and why it’s so important | 00:01:00 | ||
| What are you famous for? | 00:04:00 | ||
| Summary | 00:01:00 | ||
| Activity: find your one word | 00:01:00 | ||
| Introduction – build your personal brand | 00:01:00 | ||
| Explore the dimensions of your life | 00:05:00 | ||
| Creating your brand story | 00:05:00 | ||
| Activity – your happiness curve | 00:02:00 | ||
| Activity – your own personal brand story | 00:01:00 | ||
| Introduction – how to be the best version of yourself | 00:02:00 | ||
| A typical day at the office | 00:07:00 | ||
| The 4 phases of you | 00:03:00 | ||
| Summary | 00:03:00 | ||
| Activity – optimise your day to optimise your life | 00:01:00 | ||
| Introduction – the confidence to be your authentic self | 00:01:00 | ||
| Russell’s own story | 00:05:00 | ||
| Personal brand mantras | 00:02:00 | ||
| Summary | 00:01:00 | ||
| Activity – discover your brand mantras | 00:01:00 | ||
| Empathy and why it’s critical to your personal brand | 00:04:00 | ||
| Activity – group perception | 00:02:00 | ||
| Introduction – how to tell your life story | 00:01:00 | ||
| 3 part narratives | 00:01:00 | ||
| Engaging the emotions | 00:01:00 | ||
| Using power words | 00:01:00 | ||
| Summary | 00:01:00 | ||
| Activity – create your 3 minute life story | 00:01:00 | ||
| Introduction – the connection between your brand and what you wear | 00:04:00 | ||
| Develop your own style | 00:04:00 | ||
| Activity – your 3 style words | 00:01:00 | ||
| Summary | 00:01:00 | ||
| Development of Creativity and Innovation | |||
| Course Overview | 00:15:00 | ||
| What Is Creativity and Innovation? | 00:15:00 | ||
| Individual Creativity | 00:30:00 | ||
| Developing the Right Environment for Creativity | 00:15:00 | ||
| Creativity and Innovation in Business | 00:15:00 | ||
| Where Does Creativity Fit Into the Problem-Solving Process? | 00:30:00 | ||
| Defining the Problem | 00:30:00 | ||
| Creative Techniques | 00:45:00 | ||
| Encouraging Creativity In A Team | 00:30:00 | ||
| Putting It All Together | 00:15:00 | ||
| Development of Negotiation Skills | |||
| Welcome and Course Overview | FREE | 00:06:00 | |
| Why Good Negotiation Practice Leads to Better Relationships | 00:03:00 | ||
| Shameless Book Plug | 00:01:00 | ||
| Millie’s Cookie Story | 00:07:00 | ||
| Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
| Negotiation is not | 00:02:00 | ||
| Distinguishing Negotiation from -Haggling | 00:07:00 | ||
| The 7 Steps to Negotiation Success | 00:06:00 | ||
| Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
| Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
| Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
| The 4 P’s | 00:01:00 | ||
| The Importance of Personality | 00:02:00 | ||
| We, Then Me | 00:02:00 | ||
| Exercise 4: The 4 P’s | 00:01:00 | ||
| Introduction to Variables | 00:04:00 | ||
| Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
| Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
| Using the WIN Matrix | 00:03:00 | ||
| Exercise 6: Write Your Win Matrix | 00:02:00 | ||
| Introduction | 00:01:00 | ||
| Example Story- Maps of the World – Dyl’s Den | 00:03:00 | ||
| Exercise 7: Stepping Into Your Partner’s Shoes | 00:01:00 | ||
| Introduction- Stating Intentions | 00:04:00 | ||
| Co-Active Listening- Are You Really Listening | 00:02:00 | ||
| The Power of Pause | 00:01:00 | ||
| Exercise 8: Using Open Questions | 00:01:00 | ||
| Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
| Exercise 10: Socratic Questioning | 00:04:00 | ||
| Exercise 11: Creating a Discussion Agreement Statement | 00:01:00 | ||
| Introduction to the Propose Stage | 00:05:00 | ||
| Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
| Introduction | 00:02:00 | ||
| Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
| The Power of Silence | 00:04:00 | ||
| Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
| Introduction to Bargaining | 00:04:00 | ||
| The Written Columbo | 00:02:00 | ||
| Exercise 15: Drafting an “Agreement In Principle” | 00:01:00 | ||
| Introduction – The Missing Link | 00:04:00 | ||
| Exercise 16: Noticing Your Thinking | 00:02:00 | ||
| What Does this Mean in Your Negotiations? | 00:03:00 | ||
| Why Personality? | 00:05:00 | ||
| Introducing the 4 Colours | 00:04:00 | ||
| Introducing the 8 Aspects | 00:04:00 | ||
| Inspiration v Discipline Driven | 00:04:00 | ||
| Exercise 17: Teddy Bear | 00:01:00 | ||
| Big Picture vs Down to Earth | 00:03:00 | ||
| Exercise 18: Football Club Trip | 00:01:00 | ||
| People Focused vs Outcome Focused | 00:02:00 | ||
| Splash App | 00:02:00 | ||
| Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
| Negotiation with Different ‘Personality Types’ | 00:04:00 | ||
| Introduction | 00:04:00 | ||
| Nibbling – The Columbo | 00:02:00 | ||
| The Flinch | 00:02:00 | ||
| The Red Herring | 00:01:00 | ||
| Higher Authority | 00:01:00 | ||
| The Reluctant Buyer – Seller | 00:01:00 | ||
| The Best of a Bad Choice | 00:01:00 | ||
| Conclusion & Thank You | 00:02:00 | ||
| Bonus Lecture | 00:01:00 | ||
| Understanding the Employment Laws of the UK | |||
| Immigration Requirements | 01:00:00 | ||
| Contractual Terms | 01:00:00 | ||
| Rights During Employment | 02:00:00 | ||
| Termination of Employment | 02:00:00 | ||
| Discrimination Law and Equality Act 2010 | 00:45:00 | ||
| Business Transfers | 01:00:00 | ||
| Collective Rights | 01:00:00 | ||
| Useful Websites | 00:30:00 | ||
| Mock Exam | |||
| Mock Exam – Professional Development Program | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Professional Development Program | 00:20:00 | ||
Related Courses
Intermediate
Advanced
Level 2 - Certificate
Important Links
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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