Receptionist Skills | |||
Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
Module 2: Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | 00:36:00 | ||
Module 4: Mail Services and Shipping | 00:25:00 | ||
Module 5: Travel Arrangements | 00:24:00 | ||
Module 6: Organising Meeting and Conferences | 00:25:00 | ||
Module 7: Time Management | 00:35:00 | ||
Module 8: Record Keeping and Filing Systems | 00:28:00 | ||
Module 9: Business Writing Skills | 00:40:00 | ||
Module 10: Organisational Skills | 00:25:00 | ||
Module 11: Communication Skills | 00:25:00 | ||
Module 12: Customer Service | 00:16:00 | ||
Module 13: Effective Planning and Scheduling | 00:46:00 | ||
Module 14: Invoicing/Petty Cash | 00:27:00 | ||
Mock Exam | |||
Mock Exam – Receptionist Skills | 00:20:00 | ||
Final Exam | |||
Final Exam – Receptionist Skills | 00:20:00 |
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