Want to exceed in the sales assistant field? Join the Sales Assistant Training Diploma course and start your journey for taking your existing knowledge to the next level.
Sales assistants are responsible for selling products or services for their company. They also approach the customers to identify their needs and based on the needs analysis, they suggested the customers about their service or products. Therefore, a sales assistant play a vital role for the company.
Throughout the course, you will understand the duties of a sales assistant and know how to handle a client and cooperate with other team members. The course trains you to acquire teamwork skills, communication skills, and guides you on how to become more flexible for coping with the various situation and teams. You will also learn how to become friendly and polite, even when you are tired, or under pressure. Shortly, the course shows you the strategies and paths for becoming a sales assistant.
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Sales Assistant Training Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Module - 1 | |||
Focusing on Your Customer | 00:15:00 | ||
What Influences People in Forming Relationships? | 00:30:00 | ||
Disclosure | 00:15:00 | ||
How to Win Friends and Influence People? | 00:15:00 | ||
Communication Skills for Relationship Selling | 01:00:00 | ||
Non-Verbal Messages | 00:30:00 | ||
The Handshake | 00:30:00 | ||
Small Talk | 00:15:00 | ||
Networking | 00:15:00 | ||
Module - 2 | |||
Selling Skills | 00:15:00 | ||
The Sales Cycle | 00:30:00 | ||
Framing Success | 00:15:00 | ||
Setting Goals with SPIRIT! | 00:15:00 | ||
The Path to Efficiency | 00:15:00 | ||
Customer Service | 00:15:00 | ||
Selling More | 00:15:00 | ||
Selling Price | 00:15:00 | ||
Module - 3 | |||
Building Credibility | 00:05:00 | ||
Critical Communication Skills | 00:30:00 | ||
Observation Skills | 00:15:00 | ||
Handling Customer Complaints | 00:05:00 | ||
Overcoming Objections | 00:15:00 | ||
Handling Objections | 00:15:00 | ||
Pricing Issues | 00:15:00 | ||
Buying Signals | 00:05:00 | ||
Closing the Sale | 00:15:00 | ||
Module - 4 | |||
In-Person Sales | 00:15:00 | ||
Examples of In-Person Sales | 00:25:00 | ||
Sales Funnel | 00:20:00 | ||
Prepare | 00:25:00 | ||
Presentation | 00:20:00 | ||
Engage | 00:20:00 | ||
Commitment | 00:20:00 | ||
Sale | 00:20:00 | ||
Loyalty | 00:25:00 | ||
Expand | 00:15:00 | ||
Wrapping Up | 00:10:00 | ||
Mock Exam | |||
Mock Exam – Sales Assistant Training Diploma | 00:20:00 | ||
Final Exam | |||
Final Exam – Sales Assistant Training Diploma | 00:20:00 |
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