Module 01: Introduction to Travel and Tourism | |||
Introduction to Travel and Tourism | 00:12:00 | ||
Module 02: Tourism Products and Services | |||
Tourism Products and Services | 00:14:00 | ||
Module 03: Marketing in Travel and Tourism | |||
Marketing in Travel and Tourism | 00:11:00 | ||
Module 04: Developing Communication Skills | |||
Developing Communication Skills | 00:13:00 | ||
Module 05: Crisis and Visitor Attraction Management | |||
Crisis and Visitor Attraction Management | 00:18:00 | ||
Module 06: Transport Management Procedure | |||
Transport Management Procedure | 00:14:00 | ||
Module 07: Public Awareness Campaigns | |||
Public Awareness Campaigns | 00:11:00 | ||
Module 08: Human Resource Management in Travel Industry | |||
Human Resource Management in Travel Industry | 00:15:00 | ||
Module 09: Introduction to Customer Relationship Management (CRM) | |||
Introduction to Customer Relationship Management (CRM) | 00:22:00 | ||
Module 10: Data Analysis in CRM | |||
Data Analysis in CRM | 00:28:00 | ||
Module 11: Deepening Customer Relationship | |||
Deepening Customer Relationship | 00:23:00 | ||
Module 12: Handling Customer Complaints | |||
Handling Customer Complaints | 00:22:00 | ||
Order Your Certificate | |||
Order Your Certificate Now | 00:00:00 |
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